Manisha Kaur Suniar
External 3rd Party Relations & Credit Assistant Manager @Bryt Energy
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WORK HISTORY
External 3rd Party Relations & Credit Assistant Manager @Bryt Energy
Analysing credit risk, debt trends, and customer behaviour to inform strategy and policy.• Driving continuous process improvements and digital transformation initiatives.• Supporting fair treatment of customers and adherence to Ofgem and FCA regulations.• Contributing to internal and external audits, ensuring compliance with financial reporting standards.• Collaborating across finance, legal, and customer operations to deliver balanced, customer-first outcomes.• Overseeing credit and collections activities to reduce bad debt and improve recovery rates.• Third-Party Debt Collection Agencies (DCAs): Managing relationships with external agencies to recover aged debt, including monitoring their performance against Service Level Agreements (SLAs), quality audits, and compliance with regulations.• Legal Firms/Solicitors: Liaising with external legal counsel regarding accounts in legal status, managing litigation, and court proceedings.
EDUCATION
De Montfort University
Bachelor of Arts, Criminology
ABOUT MANISHA KAUR SUNIAR
I’m an energy management professional with over four years of experience in the renewable energy and B2B energy markets, combining operational knowledge with commercial and analytical expertise. My background covers Fixed and Flex billing, projects, credit and debt management, where I’ve developed a strong ability to interpret data, manage financial performance, and maintain healthy revenue flows. I also have experience managing third-party relationships and collaborating with internal teams to improve processes and customer outcomes. With a solid grounding in energy management, sustainability, and business operations, I’m passionate about driving efficiency, supporting growth, and helping organisations deliver on both their financial and environmental objectives.
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