Manisha Jha
Renewals Manager
- Role
- Renewals Manager at CAI Software, LLC
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Manisha Jha
I am a fintech professional with hands-on experience in project management, client delivery, and cross-functional collaboration across leading payment platforms like Razorpay and TerraPay. My expertise lies in end-to-end project execution, stakeholder management, compliance alignment, and process optimization, ensuring smooth delivery of critical financial solutions in highly regulated environments. At Razorpay – I managed merchant onboarding and project delivery for key accounts, ensuring compliance with AML/KYC standards, risk evaluation, and regulatory documentation. I worked closely with product, compliance, and risk teams to streamline workflows, resolve escalations, and deliver tailored fintech solutions that enhanced client retention and trust. At TerraPay – I focus on global payments and cross-border money movement projects, ensuring seamless execution of client onboarding, delivery, and liquidity management initiatives. I collaborate with internal teams and external stakeholders to align on compliance, forex, and operational requirements, driving efficient, scalable, and compliant project delivery in international markets.With a background in customer success, compliance, and project ownership, I bring a blend of analytical and relationship management skills that help fintech companies deliver customer-centric and regulatory-compliant solutions.
Experience
Renewals Manager
Feb 2026 — Present · Bengaluru, IN
Education
LinkedIn
Customer Retention & Churn Management
2024 — 2024
Bijendra public school Purnea
School
Radha Govind University
Bachelor of Arts
2019 — 2022
Success Coaching
Customer Success Manager Certificate
2024 — 2024
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