Manisha Singh
Senior Support Account Manager @Vmware
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WORK HISTORY
Senior Support Account Manager @Vmware
EDUCATION
University Of North Bengal
Master's Degree, MCA
A.g.Church
Class 10, Science
ABOUT MANISHA SINGH
Currently Working as Support Account Manager at VMware for Premier CustomersAn ambitious and self driven person with positive attitude, certified in management program from IIM Bangalore, with a masters degree in Computer. VCP, RHCE certified- Establishes and Maintains solid customer relationships- Understands overall customer environment and utilization of VMware products- Understanding and managing account health and project scopes- Maintaining relationships within VMware (e.g-Field Team, TSE’s, SE’s and other internal teams) and knowledge of organizational structures (e.g, process/procedures around support)- Managing escalations and work with engineers TSMs and REMs
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