Manisha Gupta

Office 365 Administrator

Role
Support Escalation Engineer at Microsoft
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Manisha Gupta

An individual with 16+ years of work experience, strong problem solving skills, excellent communication skills, focused on empathy and customer service, a collaborative team player with a continuous learning mindset. Always ready to provide high-quality support and problem-solving as a Support Escalation Engineer. With my extensive training and expertise, I have the ability to quickly analyze and troubleshoot complex technical issues, and provide solutions that are effective and efficient. I excel at communication and collaboration with other team members, and am able to provide excellent customer service and support. Whether working independently or as part of a team, I am always dedicated to delivering exceptional results and exceeding expectations.

Experience

  1. Support Escalation Engineer

    Microsoft

    Present

Education

  • Gaya College, Gaya

    Bachelor's degree

  • St. Paul School, Gaya

    Gaya College, Gaya

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Manisha Gupta — Support Escalation Engineer at Microsoft in Mumbai, MH, IN | Unifers