Manisha Cataram

Lead Executive - Business Analyst @HCLTech

Noida, IN

Engaged in project implementation, specializing in HCL’s proprietary AI/ML solution, Exacto.• Crafted persuasive business cases for proposal initiatives, demonstrating clear value propositions and strategic benefits to stakeholders for Telecommunication and IT clients based in Americas• Facilitate communication and collaboration between business stakeholders, development teams and third-party vendors and drive client satisfaction through tailored solutions.• Devising content personalization strategies leveraging user behaviour, preferences, and demographics to boost engagement and satisfaction• Effectively addressed intricate RFI requests by leveraging a deep understanding of client needs and employing a strategic methodology to develop compelling, winning proposals.• Evaluate RFP documents to effectively define project requirements and goals for the team• Accountable for the comprehensive design and implementation of projects solutions, ensuring seamless integration from inception to deployment• Managing operational activities and proactively identifying requirement issues to create Change Requests (CRs) and handling defects• Collaborating with clients to perform comprehensive needs assessments, analyze their existing workflows and challenges, and establish strong relationships built on trust and understanding• Accountable for client management and ensuring seamless project execution• Conducted market research to inform product development strategies and competitive positioning.• Spearheaded revenue augmentation initiatives in collaboration with pre-sales teams, effectively aligning resource deployment with HCL\'s strategic objectives• Managed and addressed stakeholder objections and concerns with evidence-based solutions, case studies, and testimonials.