Manisha Bhardwaj
Digital Operations Manager @adidas
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WORK HISTORY
Digital Operations Manager @adidas
Erlangen, DE
EDUCATION
Poornima Institute of Engineering & Technology
B.tech, Computer software
SKILLS
ABOUT MANISHA BHARDWAJ
Experienced Operations Manager with a demonstrated history of working in the information technology and services industry. Self motivated, strongly driven and passionate professional who has played a very crucial role in planning and launching the most elite products for adidas across all the markets and have contributed to the success stories both in terms of revenue and quality.Key roles:Manage strategic relationships with internal and external partners· Become an expert on delivery operations and drive continuous improvement in performance while the business continues its rapid growth· Monitoring performance of delivery partners and escalate issues as needed· Identifying and executing on opportunities for improving customer experience and reducing delivery cost through data analysis· Lead and participating in strategic projects, including new product and feature launches, process improvements, and geographic expansion· Aligning with global Operations Managers to innovate on behalf of the business and develop best practices· Reporting on daily, weekly, monthly KPIs and projects to senior leadership· Promoting and developing an environment which is receptive and adaptable to business change· Documenting internal processes and promoting knowledge sharing
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