Manish Unhale

About Manish Unhale

Strategic Leadership:Develop and implement strategies to align business operations with overall organizational goals.Lead and oversee sales delivery teams to ensure achievement of revenue targets and client satisfaction.Operational Excellence:Drive process improvements to enhance productivity, reduce costs, and ensure high-quality service delivery.Ensure compliance with industry standards and company policies across operations.Sales Performance Management:Monitor sales pipelines, forecast revenue, and ensure timely delivery of products or services.Collaborate with sales teams to identify and address bottlenecks in the sales-to-delivery lifecycle.Customer Relationship Management:Build and nurture strong relationships with key clients, ensuring their needs are met efficiently.Act as the escalation point for critical client concerns, providing timely resolutions.Responsibilities:Operational Management:Oversee daily business operations to ensure smooth execution and delivery of services.Coordinate with cross-functional teams to streamline workflows and meet project deadlines.Sales Enablement:Align sales goals with delivery capabilities to ensure commitments to clients are achievable and sustainable.Support the sales team in proposal development, contract negotiations, and closing deals.Performance Monitoring:Establish and track key performance indicators (KPIs) for sales delivery and operational efficiency.Prepare and present reports on sales performance, operational metrics, and strategic initiatives to senior leadership.Team Leadership and Development:Lead and mentor a team of managers and employees, fostering a culture of collaboration and accountability.Identify training needs and organize professional development programs to upskill the workforce.Financial Oversight:Manage budgets for operations and sales delivery, ensuring cost-effectiveness and profitability.Monitor financial performance and recommend corrective actions to optimize revenue and minimize expenses.Innovation and Improvement:Identify market trends and emerging technologies to drive innovation in business operations and sales delivery.Initiate projects to digitize and automate workflows for increased efficiency and scalability.Skills and Competencies:Strong leadership and decision-making skills.Excellent communication and negotiation abilities.Deep understanding of sales processes and operational workflows.Expertise in project management, financial planning, and risk assessment.

Experience

1. Business Operations Head

   Digital Tek Info Llc

   Nov 2024 — Present · Gloucester City, NJ, US

Education

• Rutgers University–New Brunswick

  Master's degree, Computer Science

• Savitribai Phule Pune University

  Bachelor's degree, Business Administration and Computer Application