Manish Tandon
Sr Manager, Resource Planning and Management at Concentrix
- Role
- Sr Manager Planning and Scheduling at Concentrix
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Manish Tandon
Experienced Manager Workforce Management with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Service Delivery, Operations Management, Service-Level Agreements (SLA), Customer Relationship Management (CRM), and Customer Satisfaction. Strong program and project management professional with a Bachelor of Science (B.Sc.) focused in Mathematics from Kanpur University.
Experience
Sr Manager Planning and Scheduling
Feb 2023 — Present · Gurugram, IN
Education
Kanpur University
Bachelor of Science (B.Sc.), Mathematics
1992 — 1995
Skills
- Team Management
- Customer Experience
- Business Process Outsourcing (Bpo)
- Training
- Customer Satisfaction
- Vendor Management
- Operations Management
- Microsoft Excel
- Talent Acquisition
- Team Leadership
- Bpo
- Mis
- Workforce Management
- Call Centers
- Recruiting
- Workforce Planning
- Outsourcing
- Offshoring
- Microsoft Office
- Transition Management
- Management
- Sla
- Performance Management
- Crm
- Service Delivery
- Customer Service
- Business Analysis
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