Manish S
Helping Logistics Companies Achieve Enhanced Visibility & Cost Efficiency | Through Innovative SaaS & IT Solutions
- Role
- Customer Success Manager at Cogoport
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Manish S
Empowering Logistics Innovation: End-to-End Management for Cost Efficiency & Enhanced VisibilityGreetings! I\'m Manish Vibhandik, a dedicated professional with a proven track record in driving success within the logistics industry through innovative SaaS and IT solutions. Expertise: With over 2.5 years of experience in customer success management, I specialize in optimizing logistics operations through the strategic implementation of technology. My focus is on delivering tangible value by streamlining processes, enhancing visibility, and reducing costs across the supply chain. Professional Background: Currently serving as the Manager of Customer Success at Traydo Logistics Pvt Ltd, I lead a team dedicated to ensuring our clients maximize the benefits of our platform. Prior to this role, I spearheaded successful lead generation campaigns and managed inside sales initiatives, providing me with a comprehensive understanding of the industry landscape. Passion for Innovation: I am deeply passionate about driving innovation in logistics operations. By staying abreast of the latest technological advancements and industry trends, I strive to develop cutting-edge solutions that address the evolving needs of our clients. Our Commitment: At Traydo Logistics, we offer end-to-end management solutions that empower businesses to optimize their logistics processes. From procurement to delivery, our SaaS platform provides comprehensive visibility, cost savings, and operational efficiency, resulting in improved customer satisfaction and business growth.🤝 Let\'s Connect: Whether you\'re seeking to enhance your logistics operations, explore partnership opportunities, or simply exchange insights on industry trends, I\'m here to collaborate and drive success together. Feel free to reach out, and let\'s embark on a journey towards logistics excellence!
Experience
Customer Success Manager
Dec 2021 — Present · Mumbai, IN
Led the B2B inside sales team, specializing in FCL SaaS, achieving consistent monthly revenue of over 50 Lakhs through channel partners and MSME, Enterprise accounts.• Managing the SaaS IT sales funnel using CRM and relevant tools (Salesforce, LinkedIn Sales Navigator) for North America (USA & Mexico), UK, APAC clients.• Ensured exceptional client retention, resolving intricate customer issues, and orchestrating successful lead generation campaigns.(LinkedIn sales navigator, Databases, Seminars, Directories)• Total average revenue of INR 6.5 Cr• Coordinating inbound and outbound communication for the leads generated through cold calls,campaigns, Webinars and Demos, Emails & Social Platforms.• Analyzing the performance of the campaigns and developing strategies to get more business.• Managed shipments operations, invoicing, payments, dispute management and team growth.
Education
SNJB's Late Sau. Kantabai Bhavarlalji Jain College of Engineering Chandwad Nashik
Bachelor of Engineering - BE, Electrical, Electronic and Communications Engineering Technology/Technician
SNJB's SHHJB Polytechnic, Chandwad, Nashik
Diploma in Engineering, Electronics and Tele-Communications Engineering
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