Manish Sharma
Consultant || ServiceNow - ITSM, ITOM, ITAM, HRSD || SIAM Professional || ITIL MPT/Expert || Solutions || Consulting || ITIL Process Transition & Transformation || BMC Remedy || HPSM || SACM || Product Development
- Role
- Siam Servicenow Consultant at IBM
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Manish Sharma
Proficient Professional working as SIAM, ITSM & ServiceNow consultant currently working with IBM. ITIL 4 MPT, DITS, ITIL v3 Expert and SIAM Professional Certified having experience across areas such as ServiceNow Presales, multiple Implementations on SNOW platform including ITSM, ITOM, HRSD etc, ITIL aligned Process Consulting, operations assessments & Service improvement plans etc, Product Development and SIAM consulting & implementations along with experience of service delivery and steady state (business as usual) operations. Experienced on delivering multiple enterprise solutions on tools like ServiceNow, BMC Remedy and HPSM for projects spanning across the globe.
Experience
Siam Servicenow Consultant
Sep 2021 — Present · Noida, IN
Education
Lal Bahadur Shastri Institute of Management
Master of Business Administration (M.B.A.), Operations Management and Marketing
2008 — 2010
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