Manish Shahi

Senior Operations Manager at Fareportal

Role
Senior Operations Manager at Fareportal
Location
Gurugram, HR, IN
LinkedIn followers
500 followers

About Manish Shahi

Experienced Operations Manager with a demonstrated history of working in the service industry. Self-driven, dedicated, highly organized & seasoned professional, can effectively multitask in challenging situation independently. Skilled in Operations, Customer Relationship Management (CRM), Management Information Systems (MIS), Business Process Outsourcing (BPO). Strong professional with 14+ years of experience and a degree in Master of Business Administration (M.B.A.) from Amity University, Delhi.

Experience

  1. Senior Operations Manager

    Fareportal

    Jul 2025 — Present · Gurugram, IN

Education

  • Magadh University

    Bachelor's Degree, History

    2005 — 2008

  • Amity University

    Master of Business Administration (M.B.A.), Operations Management and Supervision

    2011 — 2015

Skills

  • Service Delivery
  • Customer Service
  • Team Management
  • Process Improvement
  • Business Development
  • Mis
  • Employee Engagement
  • Management Information Systems (Mis)
  • Operations Management
  • Outsourcing
  • Data Analysis
  • Business Process Outsourcing (Bpo)
  • Customer Relationship Management (Crm)
  • Bpo

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Manish Shahi — Senior Operations Manager at Fareportal in Gurugram, HR, IN | Unifers