Manish Raj

Director, Cloud Consulting - Emea @Vmware

Birmingham, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2022 — Present

Director, Cloud Consulting - Emea @Vmware

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EDUCATION

N/A

Quantic School of Business and Technology

Executive MBA

1998 — 2002

Doctor Bhim Rao Ambedkar University

B.E, Electronics and Communication

SKILLS

Process ImprovementManagementBusiness ProcessGovernanceBusiness Process ImprovementService ManagementService DeskInformation TechnologyCloud ComputingIntegrationVendor ManagementBusiness IntelligenceOutsourcingStrategyIncident ManagementMofIso 20000Service DeliveryBmc PatrolSaasRequirements GatheringService Level ManagementIT Service ManagementChange ManagementProject ManagementService-Level Agreements (Sla)InfrastructureCrmItilSlaPeople ManagementBmc Itsm 7.x

ABOUT MANISH RAJ

Solving. Simplifying. Scaling. These are my drivers for any job I do. Whether it’s cloud service delivery, business excellence, or service management consulting, my motto remains the same: Solve the customer’s actual problem. Simplify the process. Scale the advantage. My core expertise lies in delivering customised cloud solutions that are high-value, yet simple to implement and I have spent the last many years with leading blue-chip companies such as VMware, IBM and Microsoft in consultative key account management and generating business growth. What I do best is simplifying organisational processes for efficiency and profitability.On the people side, I am known to be an inclusive leader, who empowers his team members by helping them grow into roles that are most meaningful to them as individuals. I professionalised this approach at Microsoft, where I set up and formalised a programme for skill- and leadership development, thereby bringing in fresh talent into leadership roles. I spend a lot of time on mentoring and guiding people, both inside and outside work.Key Skills:• Cloud/IT Service Delivery• Organizational Change Management• Business Excellence• People Leadership and Mentoring• Hybrid Cloud Implementation• P&L Accountability• Process Improvement• Delivering Business Metrics • Digital Transformation Management• Cloud Optimisation• Service Management Consulting• Process Optimisation• Multi-Disciplinary Team Management• Senior Stakeholder Management• Customer Experience Enhancement• Diversity and Inclusion Leadership

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Manish Raj — Director, Cloud Consulting - Emea at Vmware in Birmingham, GB | Unifers