Manish Nahar
Manager at Deloitte India (Offices of the US)
- Role
- Delivery Manager at Deloitte
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Manish Nahar
Around 10.5 years of relevant project experience in UAT testing, Business Analyst, Software Testing and SIT testing for different lines under E-commerce, Retail, Telecom, P&C Insurance, Life Insurance and Pension Clients.• Experience of working closely with business users at client location and driving all test and requirement gathering sessions.• Testing of different Customer Journey flows/Campaign using Salesforce Marketing Cloud & Salesforce Service Cloud.• Validating email blocks, content blocks, personalization, vouchers and offers as part of Salesforce Marketing Cloud testing.• Managed UAT efforts for projects including the creation and execution of test scripts. • Worked closely with business, IT and QA partners to ensure a cohesive, quality driven culture was developed and maintained. Cultivated an initiative-taking environment that allowed for a clear vision of the project objectives, which translated into goals being met.• Supported war-room triage, escalations, and unblock defects for business testers.• Develop effective testing plans, business scenarios, scripts, processes, tools, and reporting that encompass both quality and assurance of the solution with full traceability back to requirements/user stories.• Responsible for conducting walkthroughs with Business, development, testing and other stakeholders and get signoffs on the functional specifications.• Experience in gathering business requirements, requirement elicitation & analysis, Gap analysis, analyzing business requirements and preparing Test Plan, Test scenarios, Test cases and Test Data for business requirements.• Good knowledge of various testing methodologies such as Agile, Waterfall, V – model. • Provided training to business users part of UAT Testing.• Functional Experience in Sales Force Marketing Cloud - Email Studio and Automation Studio• Experience of working in onsite - offshore model which includes co-ordination, communication, status reporting.
Experience
Delivery Manager
May 2022 — Present
Skills
- C++
- Microsoft Excel
- Powerpoint
- Customer Service
- Requirements Analysis
- Microsoft Office
- Core Java
- C
- Html
- Business Development
- Sql
- Microsoft Word
- Javascript
- Team Management
- Management
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