Manish Mudgal
Application Administrator @Halifax Water
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WORK HISTORY
Application Administrator @Halifax Water
Halifax, NS, CA
Install, configure, test, upgrade, maintain, and document the application environment. •Plan, test, and control the release of new features perform. •Perform break/fix on a priority basis utilizing the ticketing system. •Collaborate with Hardware, OS, and DBA teams to ensure proper integration of the environment. •Work with Application Development teams and vendors to tune and troubleshoot applications. •Ensure security best practices and policies are being followed to protect corporate data. •Ensure all environments are synced accordingly (DEV, QA, PROD). •Keep track of all change requests for the application(s). •Responsible for problem management (Root Cause Analysis).
EDUCATION
Dalhousie University
Master of Engineering - MEng, Computer/Information Technology Administration and Management
Maharshi Dayanand University
Bachelor of Technology(B.Tech), Electronics and Communications Engineering
ABOUT MANISH MUDGAL
Currently working as Application Administrator at Halifax Water. •Significant experience in IT change management, problem management, incident management, and scripting. •Skilled in SQL, Windows Server, Linux, Virtual Machines, Power Shell, TCP/IP, DHCP, DNS, RDP, Firewall, CUCM, CMS Session Initiation Protocol (SIP), H. 323, Call Routing. •Strong media and communication professional with a Bachelor of Technology (Electronics & Communication) from MD University, Rohtak, HR, India, and Master of Engineering (Internetworking) from Dalhousie University, Halifax, NS, Canada.
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