Manish Mishra

Director - Quality, BB, GB, Six Sigma, Lean, Triz certified with 15+ years BPO experience and 7+ years Staffing Industry Quality Experience

Role
Director at Mindlance
Location
West Delhi, DL, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Manish Mishra

I have 20+ years of experience with international and Domestic BPOs, RPO, including GE…

Experience

  1. Director

    Mindlance

    May 2025 — Present

Skills

  • Operations Management
  • Performance Management
  • Crm
  • Telecommunications
  • Analysis
  • Outsourcing
  • Copc
  • Call Centers
  • Call Quality
  • Leadership
  • Quality Management
  • Vendor Management
  • Service Delivery
  • Business Analysis
  • Program Management
  • Transaction Processing
  • Management
  • Team Building
  • Team Leadership
  • Business Process Outsourcing (Bpo)
  • Soft Skills
  • Six Sigma
  • Training
  • Customer Satisfaction
  • Process Improvement
  • Team Management
  • Sla
  • Customer Service
  • Process Excellence
  • Mis
  • Workforce Management
  • Customer Relationship Management (Crm)
  • Quality Assurance
  • Bpo

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Manish Mishra — Director at Mindlance in West Delhi, DL, IN | Unifers