Manish Mishra
Director - Quality, BB, GB, Six Sigma, Lean, Triz certified with 15+ years BPO experience and 7+ years Staffing Industry Quality Experience
- Role
- Director at Mindlance
- Location
- West Delhi, DL, IN
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Manish Mishra
I have 20+ years of experience with international and Domestic BPOs, RPO, including GE…
Experience
Director
May 2025 — Present
Skills
- Operations Management
- Performance Management
- Crm
- Telecommunications
- Analysis
- Outsourcing
- Copc
- Call Centers
- Call Quality
- Leadership
- Quality Management
- Vendor Management
- Service Delivery
- Business Analysis
- Program Management
- Transaction Processing
- Management
- Team Building
- Team Leadership
- Business Process Outsourcing (Bpo)
- Soft Skills
- Six Sigma
- Training
- Customer Satisfaction
- Process Improvement
- Team Management
- Sla
- Customer Service
- Process Excellence
- Mis
- Workforce Management
- Customer Relationship Management (Crm)
- Quality Assurance
- Bpo
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