Manish Makwana
Associate Director of Engg @Haptik || Leading Teams in SaaS & Product Innovation || GenAI & Tech Scalability Expert
- Role
- Associate Director Engineering at Haptik
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Manish Makwana
With 11+ years of experience in software engineering, I am passionate about building scalable, customer-centric products that drive business growth. Currently, as Associate Director of Engineering at JIO Haptik AI, I lead high-performing teams to develop robust WhatsApp and Instagram messaging solutions for SMBs and enterprises. Scalability & Performance – Designed and scaled an architecture processing 50M+ daily messages, ensuring 99.9% uptime while driving 2.5x YoY growth. Leadership & Team Building – Manage a multidisciplinary team of 23+ engineers across frontend, backend, mobile, and QA, fostering a culture of collaboration and innovation. Product & Mobile-First Strategy – Spearheaded the launch of 10+ mobile apps in two years and led the Mobile Center of Excellence (CoE) to drive innovation. Cloud, DevOps & AI – Expertise in Azure Cloud, Microservices, CI/CD, and AI-powered solutions, delivering high-impact digital experiences. Technical Mentorship & Strategic Planning – Passionate about coaching engineers, establishing best practices, and shaping future tech leaders.Previously, at Johnson Controls, I worked on cutting-edge projects like Penn Food Safety, deployed in 15K+ sites, and pioneered AR Indoor Navigation & Connected Airport Experiences.I thrive in scaling systems, leading teams, and driving innovation. Let’s connect and explore how we can create impactful technology together!
Experience
Associate Director Engineering
Apr 2024 — Present · Mumbai, IN
Education
Dr. Antonio Da Silva High School
SSC
1994 — 2005
University of Mumbai
B.Sc, Information Technology
2007 — 2012
University of Mumbai
Master's Degree, Information Technology
2010 — 2012
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