Manish Kumar Sah
Assistant Manager – Operations & Command Center | Data & Business Analyst | Power BI Developer | SQL • Python • Excel | MIS, Process & Finance Analytics
- Role
- Assistant Manager at Epoch Pride
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Manish Kumar Sah
Data-driven Assistant Manager – Operations & Command Center with expertise in Business Analytics, MIS reporting, and operational performance analysis. Skilled in Power BI, SQL, Python, and Excel to build dashboards, automate reports, and generate actionable insights.I focus on transforming data into strategic insights that support process optimization, operational efficiency, and informed decision-making.Key Skills : Power BI • SQL • Python • Excel • MIS Reporting • Data Visualization • Process Analytics • Financial Analytics • Business IntelligencePassionate about leveraging data analytics to drive smarter business decisions and operational excellence.
Experience
Assistant Manager
Jan 2026 — Present · Bengaluru, IN
Managed Command Center operations and monitored daily operational performance.• Tracked real-time dashboards, KPIs, and MIS reports to ensure smooth business operations.• Supported field agents, tele callers and TLs by providing payment links, settlement payment links, and customer details (photo, address).• Monitored agent login time, productivity, caller reports, and pending visit reports.• Handled customer settlement requests, raised settlements, and sent settlement letters to customers.• Shared operational updates and reports with TLs and managers for performance monitoring and decision-making.• Coordinated with internal teams to resolve operational issues and improve workflow efficiency.
Education
Brainware University
Bachelor of Computer Application (BCA) , Computational Science
2019 — 2022
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