Manish Kumar Pandey
With 14 years of extensive experience, expertise in supply chain/ fulfillment operations, project management, and process excellence, continuous improvement and digital transformation
- Role
- Manager Lm Fm Digital Solutions with Control Tower Department at DTDC Express Limited
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Manish Kumar Pandey
Dynamic Strategic thinker and results-driven Operations Manager with proven track record…
Experience
Manager Lm Fm Digital Solutions with Control Tower Department
Jun 2022 — Present · Mumbai, IN
Spearheaded process improvement initiatives within control tower operations, enhancing efficiency and effectiveness of operation. Led centralized logistics control tower operations to monitor, analyze, and drive key performance indicators (KPIs) across the Nation, Acted as the primary liaison between ground operations, linehaul, last-mile delivery teams, and senior leadership to ensure performance targets were met. Monitored real-time shipment movement, exception handling, and service level adherence through advanced Transportation Management Systems (TMS) and Control Tower dashboards. Building a mutually beneficial ecosystem between customer and the First, mid mile and last mile team to get the desired output for operation and cross functional department. Led more than 50 project from unstructured scoping to a well-defined and structured way to bring the competitive advantage to organization. Demonstrated track record of success in either overhauling inherited processes or designing new processes Save the losses of company by 30 % by clear HOTO mechanism between CP and branch. Excellent communication, strategic planning and organizational skills, appropriate for working effectively with Executives and the Senior Leadership teams. Develop and implement process improvement plans, including process mapping, process redesign, and process optimization. Delivered weekly KPI dashboards and reports to stakeholders, highlighting trends, variances, and action items to bridge performance gaps. Deep Knowledge of Shipsy portal on handling, client onboarding, Hub onboarding and set up section of Shipsy as control tower part.
Education
Tilak Maharashtra Vidyapeeth, Pune
MBA, marketing and logistics
2009 — 2011
IPSCMI
Certified supply chain professional and manager , Logistics, Materials, and Supply Chain Management
Udai Pratap Autonomous College, Varanasi
Bachelor of agriculture, Agriculture, Agriculture Operations, and Related Sciences
2004 — 2008
Institute of Business Studies and Research (IBSAR)
PGP, Logistics, Materials, and Supply Chain Management
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