Manish Kumar

Head - Sales Operations & Planning - India @Oyo

Managing acquisition and productivity – 1.8X of productivity increment in a year through interventions. • Responsible for driving National Sales - 3.5X increment in Sales volume in last 12 months. • Increase in share – from 4% to 20% through quick scaling and building operational efficiency. • Responsible for delivery and growth of monthly Revenue, occupancy and URN’s. Running Sales operations with Team strength of 200 spread across 18 locations in India including daily operations, cadence and productivity. • Annual Sales budgeting, forecasting and resource Planning – 3.5X increment in Sales with 20% reduction in cost of Sales. • Complete ownership of credit control process – days of Sales outstanding and cash flows – DSO below the prescribed limits • Constant enhancement of B2B portals/ app through steady customer engagement and competition benchmarking also responsible for development and enhancement of SaaS products for hotel owners for enhanced engagement and Revenue.