Manish Kumar
Business Analyst
- Role
- Process Developer Subject Matter Expert at Genpact
- Location
- Gandhinagar, GJ, IN
- LinkedIn followers
- 500 followers
About Manish Kumar
Strategic Business Analyst and Operations Leader with 7+ years of experience driving large-scale operational excellence, process optimization, and data-driven decision-making. Lean-certified professional with proven expertise in workflow automation, SOP audits, KPI management, SLA compliance, workforce planning, and Power BI based reporting.
Experience
Process Developer Subject Matter Expert
Nov 2023 — Present
Conduct a comprehensive analysis of existing business processes to identify inefficiencies and opportunities for improvement.•Validate business requirements from stakeholders.•Create comprehensive functional specifications that explicitly outline the requirements for the operations.•Perform data analysis to identify trends, patterns, and insights that inform business decisions.•Collaborate closely with Product Support Managers to ensure that projects adhere to established quality standards.•Assess potential solutions to ascertain their alignment with business requirements and organizational strategy.
Education
Devi Ahilya Vishwavidyalaya
Postgraduate Degree, Economics
Kendriya Vidyalaya
High School
Lovely Professional University
Bachelor degree , Mechanical Engineering
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