Manish K.

Customer & Ecosystem-Centric, AI-Led BFSI Business Leader | Platform GTM & Retail Scale (India) | Digital Banking (B2B2C)| BaaS ( Banking-as-a -Service) & Digital Ecosystem | Salaried & Wholesale Banking

Role
Senior Vice President & Head Liability and Alliances - Baas, Digital Ecosystems at HDFC Bank
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Manish K.

Customer and ecosystem-centric, AI-led BFSI Business Leader with nearly 18 years of experience building and scaling businesses across digital banking, platform strategy, and ecosystem-driven growth, with direct P&L ownership and GTM accountability. I lead with a strong belief that sustainable scale in financial services comes from starting with customer outcomes, building through ecosystems, and using data and intelligence to drive decisions—while operating within strong risk, compliance, and governance frameworks.My work is anchored in Ecosystem-Driven Banking—where banks anchor trust and capital, and fintechs, LSPs, and TSPs act as force multipliers through BaaS-enabled platforms, AI-driven decision frameworks, and interoperable technology rails. I have consistently translated strategy into measurable outcomes across platform GTM and retail scale, particularly within India’s complex and diverse banking landscape.Over the years, I have led initiatives spanning salaried and wholesale banking, retail and government business, SME and startup ecosystems, along with a strategic stint in rural and semi-urban banking that provided first-hand insight into last-mile execution, inclusion-led products, and on-ground distribution challenges beyond metro markets.With a proven track record of delivering growth and execution at scale within large organizations, I have been honored to be featured in Forbes Top 100 GMI for leadership and impact in the BFSI ecosystem, along with recognition from BW 40 Under 40 and India’s Strategic Icon 2025. I actively engage with the broader ecosystem as a startup mentor and advisor, with a strong interest in how customer-centric design, ecosystem collaboration, and AI-led risk and personalization are shaping the next phase of India’s digital banking evolution.

Experience

  1. Senior Vice President & Head Liability and Alliances - Baas, Digital Ecosystems

    HDFC Bank

    Nov 2023 — Present · Mumbai, IN

    Head BaaS Liability Business and Alliances in the Department of BaaS, Digital Ecosystem, and International Operations!

Education

  • ElNet-3L, IIT Kharagpur

    E- commerce Technocrat- Web Application Developer, Computer Science

    2003 — 2005

  • Indian Institute of Social welfare & Business Management(IISWBM),Kolkata

    Master of Business Administration (MBA), Public Systems

    2006 — 2008

  • Harvard Business School

    Executive MBA, Business Administration and Management, General

  • Jamnalal Bajaj Institute of Management Studies (JBIMS)

    leaders 2020, Organizational Leadership

    2019 — 2020

  • Xavier Institute of Management(XIM Bhubaneswar)

    ERP, Management

    2002 — 2010

  • Indian Institute of Management Sambalpur

    Business Leadership Program 2020-21, Entrepreneurship/Entrepreneurial Studies

    2020 — 2021

  • St. Columba's College

    B.SC, Physics(Hons)

    2000 — 2004

  • Institute of Rural Management Anand (IRMA)

    Management Development Program, Rural Banking

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Manish K. — Senior Vice President & Head Liability and Alliances - Baas, Digital Ecosystems at HDFC Bank in Mumbai, MH, IN | Unifers