Manish Jain

About Manish Jain

Senior IT Executive with over 30 years of global experience and a track record of business growth, solutions practice with market and technology transitions, customer transformational programs, and build of best-in-class teams. Currently at Cisco Systems, Services Organization, leading Product Management across solutions encompassing Campus, Transport, Optical/Optics, Data Center, Cloud, Security, Mobility, Automation, Assurance/Analytics & AI Ops. Growth mindset driving YoY growth with insertion and adoption of Solutions and Services globally across customer segments. Responsible for solutions and services portfolio, solution incubation and build, partners and integrations, presales support, customer transformation, scaled-out delivery and field enablement.For last 15 years, built and led Professional Services for Cloud, Automation & Analytics with annual business of over 400M. Currently, leading Services for Mass Scale Infrastructure solutions & Service Provider customer segment. Acknowledged Public Speaker at Industry Conferences & Customer executive briefings.Personality of Growth driven leadership with authenticity.Key Competencies- Business strategy to transform while perform- Cross domains solutions incubation & scaling- Co-development with Customers, Partners & Engineering teams- Cross-functional and virtual teams - Transformational Customer programs - Operations Management (P&L ownership)- Program Management & Governance- Sales & Business Development- Partners & Alliance ManagementWork experience in Services, Sales and Engineering with: Cisco Systems, Telcordia/Ericsson, Bell Labs/Lucent, Deutsche Telekom & Fujitsu Education: Bachelors in Engineering (Electrical & Communication), Mini-MBA from McKinsey

Experience

1. Senior Director, Services Product Management, Mass Scale Infrastructure Group & Sp Customer Segment

   Cisco

   Sep 2022 — Present · Dallas-Fort Worth, TX, US

   Global Lead for Services Product Management for Mass Scale Infrastructure with Platforms, Software & SaaS solutions. Responsible for Services Offers and Capabilities for Core Routing, Optical/Optics/Routed Optical Networks, Provider Mobility, Automation/Assurance/Observability with AIOps & x-domain solutions. Customer segments served are Enterprise, Public Sector and Service Provider (SP) segment with Telcos, Webscale & Cloud providers. Services portfolio includes Day 0/1/2 Professional Services, Technical Support Services & Customer Success. Responsible for portfolio strategy, new offers, growth metrics, adoption, integration of acquired and 3rd party assets and offers lifecycle management.

Education

• Punjab Engineering College

  Bachelor's in Engineering (Honors), Electrical, Electronics and Communications Engineering

  1988 — 1992

• McKinsey

  Mini-MBA

  2015 — 2015

Skills

• Wireless
• Cisco Systems Products
• Cloud Computing
• Integration
• Pre-Sales
• Voip
• Data Center
• Telecommunications
• Enterprise Software
• Cisco Technologies
• Solution Architecture
• Product Management
• Ip
• Unified Communications
• Virtualization