Manish Gupta

About Manish Gupta

A Senior Ops leader-turned-consultant with over 18 years of diverse experience and proven track record in Operations management and Finance Transformation; specialized in O2C (Order to Cash), P2P (Procure to Pay) and R2R (Record to Report). O2C Ops Mgmt. and key transformation projects - Led global O2C Ops team across geographies. Working capital optimization by improving DSO,(DPO and DIO performance), UAC/UI cash reduction, auto-cash improvement, Day 1 Cash maximization, devise collections strategy, cash forecasting, portfolio allocation, customer profiling, PD and BD reduction.Dispute & deductions mgmt; claims validation, adj processing, offset, short-pay analysis, RCA and mitigation. Credit Eval for new customers, periodic creditworthiness check for existing customers. Order Entry and Billing Accuracy. Customer portal enhancement for better CX.P2P Ops Mgmt. and key transformation projects - Led global AP Ops team across geographies, as well as handled procurement Ops, familiarity with EU statutory requirements. AP Invoice Exceptions reduction, EDI implementation, Increase Auto-vouch, I-Expense data clean up, new T&E policy & Audit strategy, rationalizing 2-3 way match, improve PoT %, discount capture, dupe payment & critical vendor analysis, Controls and Cash mgmt.Vendor Master cleanup, Increased supplier portal registration, Streamlined supplier/customer setup workflow, PAY TERM rationalisation.Spend Analysis, Strategic sourcing; framework design & preferred vendor selection across categories and contracting, designed procurement Op model, Implemented No PO No Pay, drive PO adoption, P-card spend rationalisation, develop new catalogs (hosted & punchout), driving PO compliance, CO analysis (Budgeted vs. Actual spend), Buying channel strategy, KPI development, Procurement policy, dupe vendor entry control, Spot Buy and Intake process design, Change mgmt, Buyer portal design, Spend category restructuring.R2R Ops Mgmt. & key transformation projects - Accelerate MEC with real-time monitoring thru close controllership, Introduced risk-based Account reconciliations, Improve quality of recs, Increasing standard JEs for automation & efficiency, JE Automation (standard & scripted), as well as elimination/reduction in JE volume, Improve auto-certification for recs, Clearing of open items & tracking, CoA rationalization.Experienced in vendor relations mgmt.(BPO partners), Op model design, contract negotiations, systems implementation, RPA & Automation, data flow and integration, reporting, data analytics and high stake presentations.

Experience

1. Senior Consultant - Finance Transformation

   EXL

   Feb 2018 — Present · NJ, US

   O2C Ops Mgmt. and key transformation projects handled - Led global O2C Ops team across geographies. Working capital optimization by improving DSO,(DPO and DIO performance), UAC/UI - cash reduction, auto-cash improvement, Day 1 Cash maximization, devise collections strategy, cash forecasting, portfolio allocation, customer profiling, PD and BD reduction.Dispute and deductions mgmt; claims validation, adj processing, offset, short-pay analysis, RCA and mitigation. Credit Eval for new and existing customers. Order Entry and Billing Accuracy. Customer portal enhancement.P2P Ops Mgmt. and key transformation projects handled - Led global AP Ops team as well as handled procurement Ops, familiarity with EU statutory requirements. AP Inv Exceptions reduction, EDI implementation, Increase Auto-vouch, I-Expense data clean up, new T&E policy & Audit strategy, rationalizing 2-3 way match, improve PoT %, discount capture, dupe payment & critical vendor analysis, Controls and Cash mgmt.Vendor Master clean up, Increased supplier portal registration, Streamlined supplier/customer setup workflow, PAY TERM rationalizationSpend Analysis, Strategic sourcing; preferred vendor selection across categories and contracting, designed procurement Op model, Implemented NpNp & driving PO adoption, develop new catalogs with focus on driving catalog-based purchases, Driving PO Compliance, CO analysis (Budgeted vs. Actual spend), Buying channel strategy, KPI development, Procurement policy, dupe vendor entry control, Spot Buy and Intake process design, Change mgmt, Buyer portal design, Spend category restructuring.R2R Ops Mgmt. & key transformation projects handled - Accelerate MEC with real-time monitoring thru close controllership, Introduced risk-based Account recs, Improve quality of recs, Increasing standard JEs for automation & efficiency, JE Automation, as well as reduction in JE volume, Improve auto-certification, Clearing of open items & tracking, CoA rationalization.

Education

• Annamalai University

  Master's degree, Business/Managerial Economics

• Annamalai University

  Bachelor of Arts (BA)

• Don Bosco Academy, Patna

  Don Bosco Academy, Mccluskieganj (Early education)

• National Institute of Business Management (NIBM) Global

  Executive MBA, Logistics & Supply Chain l Financial Accounting Management

Skills

• Operations Management
• Crm
• Management
• Dispute Resolution
• Risk Management
• Team Management
• Transition Management
• Internal Audit
• Collections
• Order to Cash
• Financial Analysis
• Manage Client Relationships
• Escalations Management
• Credit Risk