Manish Dhiman

Senior Manager Customer Support at Zscaler

Role
Senior Manager Customer Support at Zscaler
Location
Chandigarh, CH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Manish Dhiman

Enhance team performance and maximize customer satisfaction by strategically managing calls andimplementing process improvements. Talented leader offering top-notch abilities in programmanagement, interpersonal communication, and administrative oversight. Successful at training andmentoring employees to promote a culture of collaboration and continuous improvement.

Experience

  1. Senior Manager Customer Support

    Zscaler

    Apr 2021 — Present · Chandigarh, IN

Education

  • Punjab Technical University

    Bachelor of Science (BSc), Information Technology

    2004 — 2006

  • Government Polytechnic Lehragaga

    3yrs Diploma, Information Technology

    2001 — 2004

Skills

  • Software as a Service (Saas)
  • Networking
  • Firewalls
  • Cloud Computing
  • Security
  • Proxy
  • Web Applications
  • Network Security
  • Virtual Private Network (Vpn)
  • Managing Workflow
  • Troubleshooting
  • Team Leadership
  • Leadership
  • Managing Processes
  • Cisco Systems Products
  • Management
  • Web Application Firewall
  • Internet Protocol Suite (Tcp/Ip)
  • Virtualization
  • Strategic Leadership
  • Training

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Manish Dhiman — Senior Manager Customer Support at Zscaler in Chandigarh, CH, IN | Unifers