Maniram Sahu

Technical Account Manager @NTT

Bengaluru, IN

Conduct Security posture and coverage review of critical accounts. • Provide recommendations for service improvement and provide value to the client.• Predictive analysis of potential attacks/risks in the client’s environment.• Frequently assess the client’s current expectations of services.• Respond to critical customer issues and support requests (technical).• Provide an overview of Security reports and incidents as required.• Create and analyze reports from varied sources for presentation to internal and external audiences.• Be the voice of the client towards internal NTT stakeholders and other partners.• Align with NTT operating companies and ensure collaboration across Global Services SOCs, NTT security regions and clients.• Ensure relevance of the technical security solutions to the client.• Govern the delivery of the contracted Managed Security Services (MSS).• Provide Service Governance and a point of contact for escalations.• Work with NTT Product Management to provide client-centric feedback for product improvements and future roadmap items.• Advise and recommend security tactics, architecture and service outcomes such as vulnerabilities, threats, risks, posture.• Prepare and deliver Monthly Security Reports to clients that include analysing and interpreting security events; identifying trends, information on security threats and vendor security bulletins; and recommendations to improve the client’s security posture.• Provide security status governance and guidance for the client relative to the client’s security posture, risk management strategy and security services delivered by NTT Security.• Analyze customers’ needs and suggest upgrades or additional features that meet their requirements.• Recognize related incidents and cause/effect incident relationships to define, prioritize, and implement problem resolution steps to enable the client to derive maximum value from NTT’s Managed Security Services.

Tapaswini Institute Of Information technology

Master, ComputerApplications

Jetkings

Certificate, ComputerApplications

Internetworkz

CCNP(Security) and CCIE (Security) V4, Computer and Information Systems Security/Information Assurance

Rourkela Municipal College

Bachelor of Science, Chemistry

Municipal College, Rourkela

Class 12, Chemistry

Indo English School

X, Science