Manique G.

About Manique G.

My \"superpower\"(strength) throughout my career has been identifying gaps and orchestrating resolutions to close them. In my career experience and educational quest, I\'ve developed a passion for Operation Management. My career comprises 12+ years of experience in Operations, People Operations, Human Resource Management, Project Management, Customer Service, Quality Assurance, Administrative Operations, and Training and Logistics. I am recognized for being eager to contribute and obtain an ability to rapidly identify discrepancies, formulate plans, initiate changes, and implement effective programs in challenging/diverse environments to assure mission accomplishment for the team and clients.Looking to create exceptional experiences while keeping company goals and objectives in mind. Fluent with systems such as Paylocity, Dayforce, Salesforce.com, ServiceNow, Microsoft Office Suite, Jira, and smartsheets. Well-versed in applying a multi-faceted approach to managing safety, operations, and productivity across multiple business lines. Continuously recognized for being a top performer.My colleagues would say I have a great sense of humor, see the glass half-full, a dependable, hard worker.I am open to connecting with a focus on Process Improvement, Talent management, Customer Success, Business Management, Human Resource Management, SAAS Support, Salesforce Administrator or other Certifications, and Remote working strategies. Also, if you have a fantastic cake recipe, send it my way! I love to bake!

Experience

1. Operations Manager, Us & Global Payroll Transformation

   Magnit Global

   Sep 2022 — Present · US

   I play a crucial part in advancing Client Payroll Operations by streamlining payroll processes and implementing innovative solutions. My responsibilities are divided equally between leading high-impact projects that address business model challenges and operational escalations and driving transformation initiatives aligned with the organization\'s strategic objectives.

Education

• South University

  Associate of Science (A.S.), Business Administration and Management, General

  2011 — 2013

• Grand Canyon University

  Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services

  2013 — 2016

• Webster University

  Master's degree, Human Resources Management

  2018 — 2020

• Liberty University

  DBA, Global Project Management

Skills

• Teamwork
• High Level of Accuracy
• Organizational Communication
• Process Improvement
• Dedication to Continuous Improvement
• Business Knowledge of Business Operations
• Team-Oriented
• Office Administration
• Oral & Written Communication Skills
• Hipaa
• Goal Oriented
• Leadership Development
• Customer Service
• Microsoft Excel
• Close Attention to Detail
• Data Gathering and Analysis
• Training
• Dependable Team Player
• Windows Desktop Administration
• Account Management
• Understanding Compliance Function
• Strategic Planning
• Contracts Management and Administration
• Research
• Public Speaking
• Team Building
• Competative Environment
• Leadership
• Planning and Organizing