Maninder Singh

IT Field Technician @Uncle Giuseppe\'s Marketplace

Melville, NY, US

Serve as the primary point of contact for day-to-day technical support requests and triage efforts, both on-site and remotely- Administer and maintain Microsoft 365 and Active Directory services, including Exchange, SharePoint, and Teams—managing user accounts, licensing, and permissions- Manage user access and security through Active Directory, including account provisioning, password policies, and group policy management- Provide hardware and software troubleshooting and repair, remotely and during on-site visits- Respond to service tickets promptly, coordinating effectively with other IT field technicians- Deploy new and replacement equipment and peripherals as needed- Collaborate with the IT department on IT inventory and equipment management- Act as a liaison with vendors for service calls involving phone systems, hardware, and software- Support IT projects, including new store openings and enhancements to existing store infrastructure- Foster strong working relationships with corporate and store management to streamline project execution and resolve IT issues efficiently.

Adelphi University

Bachelor of Science - BS, Computer Science- Information Security

Western Governors University

Master of Science - MS, Information Technology Management

High School for Construction Trades, Engineering & Architecture

Advanced Regents Diploma , Electrical and Electronics Engineering