Maninder Tiwana
Enterprise SaaS Leader | PMO, M&A Integration & Post-Sale Strategy | Connecting Vision to Value & Driving Business Operations Excellence | Digital Transformation & Customer Success
- Role
- Director, Strategic Programs at MARA
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Maninder Tiwana
Accomplished, results-driven leader with expertise in driving strategic initiatives, M&A integrations, scalable business operations frameworks, and customer experience improvements. My career spans diverse environments, from small startups to growing mid-size companies and large enterprises. I’ve held various customer-facing roles in Customer Success, including support, premium delivery, and CSM. Over the last decade, I’ve transitioned to focus on strategic program management, customer success, M&A and business operations. I really enjoy bridging strategy and execution to drive impactful business outcomes.Specialties:Business Operations | Business Process Management and Transformation | Customer Success & Customer Relationship Management | Customer Experience | Governance & Compliance | Mergers & Acquisitions and Integration Management | Offshore Team Management | Organizational Design | PMO Management | Strategy Development and Planning
Experience
Director, Strategic Programs
Dec 2025 — Present
Education
Stanford University
Graduate Certification, Management Science and Engineering
Panjab University
Bachelor of Engineering (B.E.), Electrical Engineering
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