Manik Ratna Budha Chhetri

Technical Support Analyst @Nova Scotia Pension Services Corporation

Halifax, NS, CA

Managing the full lifecycle of service requests using ITIL-aligned processes and ticketing tools.Deploying and supporting workstations, printers, Microsoft 365, Windows systems, and other end-user technologies.Assisting with onboarding/offboarding processes, access troubleshooting, and hardware replacements.Coordinating with internal teams and vendors for service resolution and improvement.Supporting facilities-related IT needs including meeting room tech, office setups, and inventory tasks.

Centennial College

Diploma