Manik Arora

About Manik Arora

Product and Project Manager with over 8 years of experience in ecommerce, I am passionate about driving product innovation and delivering successful projects that align with business objectives and customer needs. My career journey has taken me from owning and managing a business to leading complex projects in the eCommerce and technology sectors. This unique blend of experiences has equipped me with a holistic understanding of product development, strategic planning, and project execution. In my current role, I oversee the full product lifecycle, from ideation to launch, ensuring that each product meets market demands and exceeds customer expectations. I am skilled in Agile methodologies, cross-functional team leadership, and data-driven decision-making, which I use to optimize product performance and streamline project processes. My strengths lie in my ability to balance the big picture with the finer details, ensuring that every project I manage is completed on time, within budget, and to the highest standards of quality. I thrive in dynamic environments where I can collaborate with diverse teams, solve complex problems, and contribute to the continuous improvement of products and processes.

Experience

1. Product Project Manager

   Adya

   Aug 2023 — Present · IN

   Spearheading eCommerce Solutions: Lead the development and deployment of key eCommerce solutions, including a Buyer App, Seller App platform, which are central to ONDC\'s mission of democratizing digital commerce in India.• Integrated Grievance Management (IGM) System: Directed the creation and implementation of an Integrated Grievance Management (IGM) system, enhancing customer service and ensuring compliance with regulatory standards across the ONDC network.• Financial Sector Innovation: Managed the integration of financial technologies into the ONDC ecosystem, driving the development of secure, scalable financial solutions that facilitate seamless transactions for buyers and sellers across the platform.• Product Lifecycle Management: Oversee the entire product lifecycle from ideation to launch, employing Agile methodologies to ensure that products are delivered on time, within budget, and meet the highest standards of quality and user satisfaction.• Cross-Functional Collaboration: Collaborate closely with engineering, design, and marketing teams to align product strategies with ONDC’s broader goals, ensuring a cohesive approach to digital commerce innovation.• User-Centric Design: Advocate for a user-centric approach in all product development processes, leveraging user feedback and data analytics to continuously improve product features and enhance the overall user experience.• Stakeholder Engagement: Serve as a primary point of contact for key stakeholders, ensuring clear communication, managing expectations, and aligning product outcomes with the strategic objectives of ONDC.

Education

• Lovely Public Sr. Sec. School

  12th

• APJ Abdul Kalam Technological University

  Bachelor of Technology - BTech

  2012 — 2016