Manikandan Subramanian

About Manikandan Subramanian

BFSI ITIS Sales & Solutions Lead (ROW) with 19+ years delivering ServiceNow led transformations for global financial enterprises. I specialize across ITSM, ITOM, ITAM, SecOps, HRSD, CSM, AIOps/GenAI, Workflow Data Fabric, and platform migrations/integrations, and I’ve led multiple multimillion dollar wins and complex portfolios—building a ~$200M qualified pipeline and winning TCV of $50M+. In this role, I own end to end solutions and RFP orchestration—qualification, solutioning, delivery model, and estimation—to produce competitive, compliant proposals. I build and convert sales pipelines and shape product & transformation roadmaps aligned to measurable customer outcomes. I partner with client partners, CXOs, delivery, and the CoE to scale opportunities across ROW (UK, EU,MEA & APAC) through targeted pursuits and enablement. I establish solution governance and quality gates and drive capability uplift (e.g, GenAI/AIOps), ensuring smooth sales to delivery handovers and predictable business value.

Experience

1. Servicenow Sales and Solutions Lead - Bfsi Itis

   Tata Consultancy Services

   Jan 2026 — Present · London, GB

   Sales Leadership & Market Growth• Drive ServiceNow sales strategy across BFSI accounts, leveraging practice capabilities, strong technical expertise illustrated by BFSI ServiceNow practice plans and opportunity summaries• Own end to end solution lifecycle: qualification, scoping, solution pitch, competitive positioning, and proposal submission, aligned with multi region engagements (ROW - UK, EU, APAC, Middle East) • Build and maintain CXO level and senior stakeholder relationships across accounts to drive revenue growth and account mining.• Develop and track sales pipeline, TCV, forecast accuracy, and contribution to quarterly/annual growth targets. Solution Leadership & Architecture Oversight• Lead creation of ServiceNow solutions across ITSM, ITAM, ITOM, drawing from COE capabilities and frameworks. • Conduct requirement workshops, translate business needs into solution architectures, and define multi module implementation roadmaps—mirroring activities described in RFP responses and solution narratives. RFP / Proposal Management• Lead complex RFP responses—scope definition, solution writing, delivery model articulation, costing, assumptions, and transformation levers—as evident in multiple BFSI and global RFP decks• Develop customer specific value propositions: modernization, operational efficiency, cloud enablement, automation, GenAI infusion, etc4. Stakeholder Alignment & Collaboration• Partner closely with client partners, global client directors, delivery heads, and CoE leads to align on account growth strategy and expansion opportunities. • Collaborate with BFSI leadership on portfolio expansion, business case preparation, and identifying whitespace areas.5. Customer Engagement & Expansion• Lead client workshops, ideation sessions, maturity assessments, and transformation roadmap creation.• Support customer visits, POCs, demos, and discovery engagements—highlighted repeatedly in performance summaries

Education

• Annamalai University

  Master of Business Administration - MBA, E-Business

  2019 — 2021

• Bangalore University

  Bachelor of Science (B.Sc.), Computer Science

  2000 — 2006