Mani Vihari Mattupalli
Robotic Process Automation Consultant @Cigna Healthcare
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WORK HISTORY
Robotic Process Automation Consultant @Cigna Healthcare
Atlanta, GA, US
Leading RPA delivery at Cigna Healthcare across Claims, Member Services and Provider Operations in a HIPAA-regulated environment. Developed UiPath attended/unattended bots using REFramework for Claims Adjudication and Member Enrollment — reducing manual processing time and error rates significantly. Built Claims Status Verification automation integrating UiPath with SQL Server and REST APIs — automated validation and reconciliation of claims records with zero manual intervention. Developed Power Automate Cloud Flows for approval workflows, SharePoint document management and Teams/Outlook notifications — eliminating manual email-based approval chains. Implemented Power Automate Desktop flows for legacy Cigna portal automation without API access. Integrated bots with Azure DevOps CI/CD pipelines for automated testing and deployment across Dev/QA/Prod environments. Managed credential handling via UiPath Orchestrator Assets and CyberArk — ensuring full HIPAA compliance. Configured Orchestrator queues, triggers and dashboards for scheduling and SLA monitoring. Authored PDD/SDD documentation and mentored junior RPA developers on REFramework best practices.Tools: UiPath | Orchestrator | REFramework | Power Automate | SQL Server | REST APIs | Azure DevOps | CyberArk
EDUCATION
Acharya Nagarjuna University
Bachelor's degree, Computer Science
Indiana Wesleyan University
Masters in information systems, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
ABOUT MANI VIHARI MATTUPALLI
Senior RPA Developer with 7+ years of IT experience and hands-on automation delivery across Healthcare and Financial Services using UiPath, Blue Prism, and Microsoft Power Automate. Currently at Cigna Healthcare, building and maintaining enterprise RPA solutions for Claims, Member Services, and Provider Operations — ensuring HIPAA-compliant automation with secure credential management and full audit trails. Core Expertise: UiPath Studio & Orchestrator — REFramework, queues, attended & unattended bots, CI/CD via Azure DevOps Blue Prism — Process Studio, Object Studio, Work Queues, Control Room (hands-on at Capgemini 2017–2019) Power Automate — Cloud Flows & Desktop Flows integrated with M365, SharePoint, Teams & Outlook API & Integration — REST/SOAP web services, SQL Server, JSON/XML data handling Healthcare Domain — Claims Processing, Member Enrollment, Provider Operations, HIPAA compliance Financial Domain — Reconciliation, Compliance Reporting, Policy Processing, HR Automation Documentation — PDD, SDD, Test Scripts, UAT Coordination, Code Reviews
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