Mani Manjari
Servicenow Consultant @Hitachi Rail
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WORK HISTORY
Servicenow Consultant @Hitachi Rail
EDUCATION
Mody Institute of Technology & Science, Rajasthan
Bachelor’s Degree
SKILLS
ABOUT MANI MANJARI
Seasoned ITSM professional with over 12 years of hands-on experience in ServiceNow and BMC Remedy administration and development, with a strong specialization in Configuration Management Database (CMDB) and Discovery. Proven expertise in architecting and implementing enterprise-scale CMDB strategies, automating asset and service discovery, and aligning IT operations with business goals. Excellent track record of leading end-to-end configuration management initiatives, ensuring data accuracy, and maintaining CMDB health to support critical ITSM processes including Incident, Change, and Problem Management. Skilled in designing scalable CMDB models, integrating automated discovery tools, and driving process standardization across enterprise environmentsAdept at driving platform optimization, improving data integrity, and enabling intelligent decision-making through accurate configuration data. Recognized for delivering robust, scalable solutions and leading cross-functional initiatives in complex IT environments.
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