Mani Agarwalla

About Mani Agarwalla

In 5 years of Amazon (Alexa Data labeling and Ticketing/Paging/Oncall services) and 8 years of Sumtotal (Software Solutions for Human Capital Management), I have been able to switch roles from being in the back-end of a product life cycle i.e. the Cloud Operations/Hosting team to the front-end Product and Development team. I have worked as a Clouds Op admin, Sustenance Engineer, Software Developer, Technical Program manager and Technical Product Manager.This has helped me acquire acumen in : product development, end-to-end technical workflow for an enterprise Product, process and product management, inter-team coordination, stakeholder management, communication, deployment, handling escalations, customer interaction etc.

Experience

1. Senior Technical Program Manager

   Amazon

   Jul 2022 — Present · Seattle, WA, US

   Working as Sr TPM in Amazon\'s Ticketing and Engagement team - owning the products for internal Ticketing, Paging, On-call management, Paging mobile apps.

Education

• Orissa University of Agriculture and Technology

  High School, 10+2

  2005 — 2007

• IIT Banaras Hindu University

  Bachelor of Technology (B.Tech.), Chemical Engineering

  2008 — 2012

• Faculty of Arts, Banaras Hindu University

  Diploma in Foreign Language, German Studies

  2009 — 2011

Skills

• German
• Incident Management
• Infrastructure Capacity Planning
• Microsoft Sql Server
• Change Management
• Html
• Deployment Planning
• C,C++
• Css
• Ext Js
• Jira
• Visual Studio
• Network Load Balancing
• Iis
• Log Analysis
• Scom
• Tortoise Svn
• Bootstrap
• Sustainable Development
• Microsoft Excel
• Dbms
• Jsp
• Pl/Sql
• Programming
• Data Analysis
• C++
• Asp.net
• Core Java
• Sql
• Java
• C
• Prtg
• Power Bi