Manglesh Sariya

About Manglesh Sariya

As a strategic and results-oriented leader with an MBA, I specialize in driving operational excellence and team performance. In my current role as a Team Lead, I guide a team of over 10 associates in managing end-to-end product listings for global clients. I am passionate about optimizing performance by improving workflows, leading QA audits to achieve 98% accuracy, and enhancing customer engagement.My background in the banking sector with ICICI and Axis Bank solidified my expertise in relationship management, business development, and consistently exceeding sales targets. I thrive on building strong client relationships, mentoring teams, and leveraging data-driven insights to boost efficiency and drive sustainable growth.

Experience

1. Team Lead - Listing & Qa

   HAMMOQ Inc.

   Apr 2022 — Present · Indore, IN

   Led a team of 10+ associates to manage end-to-end product listings across multiple marketplaces, ensuring accuracy, visibility, and timely updates to drive product performance and customer engagement.• Monitored and optimized key performance indicators (KPIs) such as listing quality, turnaround time, and fulfillment accuracy to enhance overall store performance.• Collaborated with cross-functional teams—including content, catalog, pricing, and supply chain—to ensure a seamless and efficient product listing and delivery process.• Drove process improvements in listing workflows, reducing errors and boosting operational efficiency while maintaining brand consistency across platforms.• Served as the primary point of contact for global clients, managing communication, resolving escalations, and delivering tailored solutions to strengthen client relationships.• Led QA audits for product listings, achieving a 98% accuracy rate and improving customer experience through consistent, high-quality product information.• Conducted regular performance reviews, coached team members, and implemented quality-driven initiatives that improved productivity and team morale.• Partnered with category and marketing teams to align listings with promotional campaigns, seasonal trends, and customer insights, contributing to increased sales conversions.• Ensured compliance with platform guidelines, pricing policies, and catalog standards to maintain a high-quality customer experience.

Education

• SAGE University, Indore

  Master of Business Administration - MBA, Business Administration and Management, General

• St. Johns Higher Secondary School

  Secondary Sc

  2015

• Acropolis Group of Institutions

  Bachelor of Business Administration - BBA, Finance and Financial Management Services

  2017 — 2020

• Copenhagen Business School

  Strategic Management, Business Administration and Management, General

  2020 — 2020

• BCM Higher Secondary School. Dewas.

  Higher Secondary Education, Commerce

  2015 — 2017