Shelatkar Mangesh P

About Shelatkar Mangesh P

Dynamic IT Infrastructure & Information Security leader with 21+ years of experience driving secure digital transformation, regulatory compliance, and resilience across the Banking, BFSI, and FinTech sectors.Recognized for building the IT and InfoSec foundations of two leading banks, delivering 100% RBI and regulatory compliance with zero major audit findings, and executing enterprise-wide modernization aligned with business goals.Key achievements include:> Boosted compliance from 66% → 100% within two quarters through structured governance and automation.> Implemented Zero Trust architecture reducing risk exposure by 70%.> Enabled AI-driven ITSM and SOC operations, cutting MTTR by 40%.> Strengthened BCP/DR posture achieving near-zero RTO/RPO variance.Combining strategic foresight with hands-on expertise, I specialize in IT governance, cloud security, ransomware readiness, and risk management, fostering collaboration between technology, business, and compliance teams.Passionate about secure innovation, leadership excellence, and cyber resilience that empower organizations to operate with confidence in a constantly evolving threat landscape.

Experience

1. Vice President Information Technology

   QualityKiosk Technologies

   Jul 2023 — Present

Skills

• IT Infrastructure Management
• Process Management
• Continual Service Improvement
• Service-Level Agreements (Sla)
• Program Management
• IT Operations
• Training & Development
• Leadership
• Crm
• Itil
• Team Management
• IT Service Management
• Account Management
• Call Centers
• Business Development
• Client Engagement
• Service Delivery
• Project & Program Management
• Call Centre Management
• Management
• Talent Acquisition
• Employee Engagement
• Service Management
• Vendor Management
• Sla
• Quality Assurance