Mang Lianzaw
Call Center Representative @Concentrix
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WORK HISTORY
Call Center Representative @Concentrix
Gurugram, IN
Assisted customers in resolving account and payment issues, including authorization holds and chargebacks. • Provided timely support for delayed charges and account detail discrepancies, ensuring customer satisfaction. • Achieved a 95% customer satisfaction rating through effective communication and problem-solving skills. • Concentrix is a global leader in customer experience solutions, dedicated to enhancing client relationships.
EDUCATION
Rayburn College
Bachelor of Arts - BA
Rayburn College
Bachelor of Arts - BA
ABOUT MANG LIANZAW
Graduated with a Bachelor of Arts in Geography from Rayburn College in 2021.
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