Manesh Parekh

Contact Centre Manager Retail & Trade Sales @Keswick Flooring

Coventry, GB

As an accomplished Contact Centre Manager with over 12 years of experience in the flooring industry, I specialise in leading high-performing teams that drive both retail and trade sales. With a deep understanding of customer needs and market dynamics, I am dedicated to delivering exceptional service and achieving outstanding sales results. My expertise lies in managing end-to-end contact centre operations, optimising sales processes, and building strong relationships with clients across various segments. I am passionate about leveraging technology, data, and team collaboration to enhance customer satisfaction and drive sustainable growth.