Mandy Wilson

About Mandy Wilson

I’m a digital health content leader focused on editorial strategy, health literacy and content that builds trust. At Cleveland Clinic, I lead operations and editorial strategy for Health Library and Health Essentials, partnering with cross-functional teams to create clear, evidence-based content that supports millions of readers.My work lives at the intersection of accuracy, empathy and performance. I help translate complex medical information into content that empowers people — using conscious language, smart structure and a conversational tone.I’m also a mentor and a systems thinker. I support medical writers, coordinate intake from internal and partner teams, and help integrate generative AI to streamline our editorial workflows.Whether I’m editing an in-depth article or aligning content strategy across platforms, I care deeply about clarity, consistency and reader trust — always.Let’s connect if you’re passionate about health communication, editorial leadership or the role of digital content in helping people navigate care.

Experience

1. Health Content Director

   Cleveland Clinic

   Jan 2026 — Present

   Responsibilities:•Direct editorial strategy and operations for Cleveland Clinic’s Health Library and Health Essentials platforms.•Oversee editorial workflows, content prioritization and cross-functional alignment with SEO, UX, clinical and video teams.•Support GPT integration and automation efforts to enhance efficiency and editorial consistency.•Mentor and support medical writers on health literacy, inclusive tone and platform-specific voice.•Coordinate monetized content and intake, aligning editorial and advertising strategy.•Maintain clarity and consistency across content ecosystems through documentation, SOPs and audits.•Focus on accessibility, accuracy and reader trust — reaching millions with evidence-based, empathetic health content.

Education

• Lipscomb University

  Bachelor of Arts - BA, Psychology

  1998 — 2002

• Remington College-Nashville Campus

  RDA Certification and Licensure, Dental Assisting/Assistant

  2006 — 2007

Skills

• Magazines
• Creative Writing
• SEO Copywriting
• Patient Education
• Dental Web Content
• Osha
• Microsoft Office
• Marketing Copy
• Treatment Planning
• Social Media Marketing
• Copy Editing
• Feature Articles
• Blogging
• Dentistry
• Hipaa
• Freelance Writing
• Cpr Certified
• Periodontics