Mandy Wehner

About Mandy Wehner

Results-oriented talent leader with over fifteen years of expertise in talent management, recruiting, talent acquisition, and human resources. Proven track record of success in identifying and securing top-tier candidates. Possesses strong organizational skills, process optimization expertise, and a solutions-driven mindset, enabling the development of more efficient workflows and improved business operations.A strategic thinker with the ability to approach talent management both tactically and strategically. Demonstrates a keen aptitude for problem-solving, innovation, and process efficiencies, including leading CRM and ATS system implementations, streamlining workflows, and identifying automation opportunities to enhance productivity. Experienced in training and guiding teams through system transitions, ensuring smooth adoption and increased operational effectiveness. Accomplished in reducing hiring costs, elevating retention rates, enhancing diversity hiring initiatives, and consistently surpassing staffing goals while driving overall business improvements.Family, faith, and trust in God guide her every step; as a proud parent of two sets of twins and devoted spouse to an Army Veteran, she cherishes every moment with loved ones. A true country girl at heart, Mandy finds solace in the simplicity of rural life and values the lessons learned from her roots.Clifton Strengths:• Achiever• Relator• Responsibility• Learner• Arranger

Experience

1. Consultant

   Best Point

   Nov 2024 — Present

   Led the implementation of Copper CRM, overseeing accurate and complete data migration from the legacy system.• Trained interns on Copper CRM software, ensuring effective onboarding and system proficiency.• Improved system integration at Best Point, streamlining workflows to minimize time spent switching between technologies.• Managed incoming customer calls on the Best Point main line, delivering exceptional support and resolving inquiries.• Collaborated with team members to document workflows, identifying inefficiencies and recommending process improvements. • Streamlined data integration between QuickBooks and Copper CRM, resolving inefficiencies for seamless system communication.• Supported the recruitment of interns by evaluating candidates, refining the hiring process, and improving onboarding procedures.• Provided strategic recommendations to optimize CRM functionality, enhance user adoption, and align with business objectives.• Facilitated training and knowledge-sharing sessions to ensure a smooth transition for end users.• Developed comprehensive documentation outlining key workflows, system inefficiencies, and automation opportunities.• Analyzed and refined CRM processes to improve usability, efficiency, and automation capabilities.

Education

• Upper Iowa University

  Master of Business Administration - MBA, Organizational Development

  2008 — 2010

• College of Saint Mary

  Bachelor of Business Administration - BBA, Human Resource Management

  2004 — 2007

Skills

• Management
• Job Fairs
• Applicant Tracking Systems
• Outstanding Customer Service
• Coaching
• Customer Service
• Employee Relations
• Temporary Placement
• Talent Management
• Conflict Resolution
• Permanent Placement
• Sourcing
• Staffing Services
• Human Resources
• Interviewing Skills
• Job Coaching
• Hiring Employees
• Reliability
• Reference Checking
• Career Counseling
• Leadership
• Screening
• Hiring
• Employee Training
• Technical Recruiting
• Job Descriptions
• Training & Development
• Training
• Recruiting
• Interviews
• Consultation
• Contract Recruitment
• Communication
• Workforce Planning
• Resume Writing
• Team Leadership
• Screening Resumes
• Quick Learner
• Temporary Staffing
• Microsoft Office