Mandy R. Drew
Sr. Manager, Risk + Audit Research at Capital One
- Role
- Sr Manager Risk Audit Ux Researcher at Capital One
- Location
- Asheville, NC, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Mandy R. Drew
I lead UX research on Associate Experiences at Capital One, understanding ways rapidly advancing technology can help our 70k+ Associates thrive in their careers here.
Experience
Sr Manager Risk Audit Ux Researcher
Oct 2025 — Present
Education
Neilsen Norman Group
UX Certification
Emerson College
MA Media Arts, Media Production, History, Criticism, and Theory
2005 — 2008
Lansing Community College
AAS; Television Production, Television Production
2000 — 2002
Central Michigan University
BA, Broadcasting and Cinematic Arts
2003 — 2005
Skills
- Customer Service
- Wireframes
- Public Speaking
- User-Centered Design
- Heuristic Analysis
- Photoshop
- Rapid Prototyping
- Video Production
- Customer Development
- Blogging
- User Experience Design
- Final Cut Pro
- UX Design
- Balsamiq
- Usability Testing
- Powerpoint
- Social Media
- Omnigraffle
- Writing
- Web Design
- Usability Research, Design, and Testing
- Persona Development
- Video Editing
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