Mandy Cotter

About Mandy Cotter

Business Development Account Management Relationship Cultivation Customer-focused with an unwavering commitment to advocating for the best interests of each client Team player able to identify the strengths of peers and foster professional development and collaborationBusiness & Account Development — Recognize and act on opportunities to deepen existing relationships, assessing clients’ needs, presenting cost-saving and high-ROI solutions, and securing adoption of new technologies and systems. Cultivate sustainable customer relationships founded on a genuine interest in advocating for account needs.Project Planning & Management — Demonstrated expertise in planning and managing complex, enterprise-wide implementation projects, working with clients as their ‘go-to’ resource to assess needs, plan timelines, coordinate internal and external stakeholders, troubleshoot issues, and bring projects to on-time and within-budget completion.

Experience

1. Practitioner and Hospitality Sales Manager

   Higherdose

   Jul 2024 — Present

Education

• The George Washington University

  Project Management Certificate

  2006

• Wright State University

  Bachelor's Degree, Organizational Communication, Marketing Emphasis

  1999

Skills

• Business Process Improvement
• Continuous Improvement
• Cross-Functional Team Leadership
• Pipeline Development
• Continuous Process Improvement
• Needs Assessments & Solution Development
• Business Development
• Project Management
• Strategic Planning
• New Business Development
• Sales Operations
• Customer Service
• Sales
• Quickbase Project Management
• Opportunity Identification
• Process Improvement
• Leadership
• Vendor Management
• Client Relationship Management
• Project Planning & Execution
• Account Management
• Management
• Team Building
• Crm