Mandy Bell
Commercial Lines Account Manager @ Torian Insurance | Sales, Marketing, Communications
- Role
- Commercial Lines Account Manager at Torian Insurance
- Location
- Evansville, IN, US
- LinkedIn followers
- 500 followers
About Mandy Bell
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Experience
Commercial Lines Account Manager
Mar 2022 — Present · Evansville, IN, US
Maintain up-to-date knowledge of industry regulations, staying ahead of potential impacts on client policies.Coordinate cross-departmental efforts to resolve complex issues, ensuring seamless experiences for clients.Provide informed guidance to assist clients in choosing commercial insurance products to suit business needs.Manage large commercial accounts portfolio, consistently exceeding performance targets in new business development and retention metrics.Maximize revenue growth by upselling additional coverages and services based on client needs analysis.Continuously build strong professional networks within industry, fostering valuable referral partnerships to generate new business leads.Streamline policy renewals for timely processing, ensuring continuous coverage for clients.Improve account retention rates with exceptional customer service skills and prompt issue resolution.Reduce claims frequency through proactive risk management consultations and tailored insurance solutions.Conduct thorough risk assessments for potential clients, accurately identifying exposure areas and recommending optimal coverage options accordingly.Educate clients on insurance policies and procedures.Meet with customers to provide information about available products and policies.Conduct annual reviews of existing policies to update information.Monitor customer feedback and identify areas of improvement.Research and identify potential new markets.
Education
Ivy Tech Community College
Microsoft Office Specialist: Associate (Office 365 and Office 2019), Microsoft Office Specialist Word & Word 2019; Outlook & Outlook 2019, PowerPoint & PowerPoint 2019
2020 — 2020
University of Evansville
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
2000 — 2003
Evansville Yoga Center
RYT 200 hour, Yoga Teacher Training
2019 — 2020
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