Mandy Townsend

Associate Director @Health Innovation North West Coast

Cheshire West and Chester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2017 — Present

Associate Director @Health Innovation North West Coast

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GB

Helping the North West Coast NHS innovate, improve patient safety, and transform pathways through innovation. I am the strategic lead across a number of portfolios. Working across partnerships to develop new ways of working and change our part of the world for the better. I strategically develop and drive partnerships to deliver complex change and adopt innovative healthcare solutions. In my role, I combine my knowledge, expertise and passion for authentic collaboration to overcome barriers and implement interventions aimed at improving health.I lead projects that result in impact for patients, care pathways and wider systems at a national and local level.Patient Safety co-Lead 20••••21 I led the implementation locally on two programmes MatNeo and Medicines Safety, and was national co-lead both for MatNeo and Deterioration workstreams before and after my secondment to DHSC respectively.I currently lead the Complex Change and Pathway Transformation elements of our work including Mental Health and Learning Disability programme and our Safer Medicines workstream. lead across the whole Innovation Pipeline, Discover-develop-deploy with a focus on the use of diagnostics to positively disrupt and transform pathways and outcomes for patients.

EDUCATION

1987 — 1991

Liverpool John Moores University

BSc Honours, Biology, specialising in Biochemistry

N/A

NHS Leadership Academy

NHS Leadership Academy Award in Executive Healthcare Leadership , Executive Healthcare Leadership

2016 — 2017

The Chartered Governance Institute UK & Ireland

Advanced Certificate in Health Service Governance, Governance, NHS and Corporate

1991 — 1994

The University of Sheffield

Master of Science, Pathological Sciences

1995 — 1996

The Open University

Post Graduate Certificate, Management (MESOL)

1985 — 1987

Liverpool John Moores University

HNC, Biomedical Science

2011 — 2011

Public Service Management Unit (Wales)

Summer School, Engagement

SKILLS

HealthcareBusiness IntelligenceHospitalsFinancial AnalysisClinical AuditSensemakerReporting & AnalysisProject ManagementHealth GovernancePartnership-BuildingReport WritingStakeholder MappingStakeholder ManagementTeam LeadershipHealthcare ManagementGovernanceBusiness Process ImprovementClinical PathologyProgram ManagementPolicyPublic SectorAuditingDiagnosticsStakeholder WorkshopsClinical ResearchAssuranceRisk ManagementTeam ManagementChange ManagementAuditHealthcare SystemsPerformance ManagementBusiness PlanningCross-Functional Team LeadershipTraining DeliverySenior Stakeholder ManagementStrategic PlanningLean HealthcareBudgetsPublic Policy

ABOUT MANDY TOWNSEND

My current role as Associate Director at Health Innovation North West Coast revolves around enhancing patient safety and healthcare delivery through strategic leadership and innovation. With a focus on partnership development, our team has successfully implemented policies and strategies that have made a tangible impact on national and local health systems.My dedication to healthcare transformation is evident in the successful projects I\'ve led, which have significantly advanced care pathways and system-wide improvements. My expertise in healthcare strategy and implementation science has been pivotal in driving the NHS forward, ensuring that every intervention is not only effective but also elevates the standard of patient care.

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Mandy Townsend — Associate Director at Health Innovation North West Coast in Cheshire West and Chester, GB | Unifers