Mandy Mandy Townley

WORK HISTORY

EDUCATION

ABOUT MANDY MANDY TOWNLEY

Technology focused Head of Programme management with a keen eye for the customer! In working within several hybrid roles I can manage multiple responsibilities, engage with stakeholders at all levels and understand the workings of a change management, project team.I am a dynamic, confident Programme Manager who can enact change at C Suite level, drive revenue & enable business transformation through relationship management and adept at resource and roadmap planning.I am highly skilled at driving business projects, taking responsibility for project and training teams and enabling seamless handoversI am a consummate Change Practitioner who lives and breathes total service design and provokes creativity and innovation using design thinking methodology, supported by IDEO training Leading for CreativityI am an outgoing and personable individual who thrives on new challenges with a determination to succeedI like to think outside the box and am analytical in all aspects of my life. I have excellent communication and presentation skills which can be tailored to suit my audience.I have excellent Stakeholder Management capabilities and love being given the autonomy to do what I do. I have a experience in Programme Management, Project Management internally and client facing, Business Analysis, Process Re-Engineering and Solution Design using various tools and frameworks.