Mandy Smith
Executive Director Customer Solutions @City & Guilds
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WORK HISTORY
Executive Director Customer Solutions @City & Guilds
GB
SKILLS
ABOUT MANDY SMITH
I am an experienced Global leader of multiple Commercial divisions and responsible for business growth targets with P&L responsibility. I am a strategic forward thinking professional Exec Director working with the Exec leadership team to run a multi million pound business. I have direct responsibility for global Sales, Marketing, Bids and Customer Service teams. I am responsible for the creation and delivery of 5 year and annual strategies. I have significant experience in creating and executing numerous successful transformation programmes. My key strength is building market leading teams and building strong positive relationships with strategic stakeholders.Strengths include:Leading multiple diverse teams across UK, EMENA, Asia, Africa and the CaribbeanBuilding mutually beneficial strategic relationships that deliver revenue growthGrowing and maintaining a £100m+ businessNegotiating multi million pound contractsSuccessfully leading a large team through COVID, effectively delivering new ways of workings to ensure our clients could navigate through complex new government requirementsContinually have excellent Employee Satisfaction resultsCreating brand new teams Delivering projects on time and in budgetGlobal marketing, comms and strategic campaigns
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