Mandy Rickman

Quality Improvement Manager @NCFE

Newcastle Upon Tyne, GB

Responsible for driving support and engagement across the organisation to enhance quality, standards, and compliance. Lead initiatives to strengthen organisational processes, risk management, and operational effectiveness. Oversee the continuous improvement framework to ensure standardisation, timely action, and measurable outcomes, while managing the organisation’s Quality Management System to maintain robust governance and operational excellence.

Newcastle College

7307 Teaching

Newcastle College

A1 Assessor Award

Newcastle College

Foundation degree

Newcastle College

L2 Lean Organisational Management