Mandy Rhodes
Knowbe4 @SBS
Sheffield, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
Knowbe4 @SBS
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EDUCATION
N/A
Millfield High School
GCSE
SKILLS
PowerpointIncident ManagementOperations ManagementTelephone SkillsHelp Desk SupportService Desk ManagementProcess ImprovementOlaTrainingResource ManagementProduction SupportProcess ManagementService DeliveryTeam BuildingService Lifecycle ManagementProblem ManagementProject DeliveryContinuous ImprovementManagementTeam LeadershipCustomer ServiceOperational ReadinessTeamworkItil CertifiedPublic SpeakingKnowledge ManagementMajor Incident ManagementSlaDocument ManagementConfiguration ManagementMentoringCoachingIT Service ManagementProcess Flow DocumentationItilService-Level Agreements (Sla)Incident HandlingMicrosoft ExcelLean Six SigmaProblem Analysis
ABOUT MANDY RHODES
A successful leader with multiple years experience in Service Delivery, Service…
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