Mandy Lister

Director of Sales Operations @Kdl

Pittsburgh, PA, US

Lead a high-performing business development team, providing strategic direction, support, and process improvements to drive outbound engagement and pipeline growth• Manage sales enablement platforms including Salesloft, LinkedIn Sales Navigator, ZoomInfo, and Orum to streamline prospecting and outreach efforts• Design and implement scalable calling and messaging processes to ensure effective, targeted engagement with executive decision-makers• Monitor key sales activity metrics (calls, touches, sequences) to optimize performance and ensure accountability across the team• Collaborate with sales and marketing to craft compelling outreach messaging that resonates with executive supply chain decision-makers• Identify and attend key industry conferences to network with current and prospective clients and stay aligned with market needs• Develop operational frameworks to ensure team members meet KPIs while continuously improving quality of outreach and customer conversations• Provide ongoing support, training, and optimization of sales tools and workflows to enhance efficiency and adoption across the sales organization

The Pennsylvania State University

Master of Business Administration (M.B.A.), Business Administration, Management and Operations

The Pennsylvania State University

Bachelor of Science, Business - Management / Marketing Option