Mandy Lister
Director of Sales Operations
- Role
- Director of Sales Operations at Kdl
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Mandy Lister
I’m the Director of Sales Operations for KDL Logistics, a 3PL located in Pittsburgh. We…
Experience
Director of Sales Operations
Jan 2025 — Present · Pittsburgh, PA, US
Lead a high-performing business development team, providing strategic direction, support, and process improvements to drive outbound engagement and pipeline growth• Manage sales enablement platforms including Salesloft, LinkedIn Sales Navigator, ZoomInfo, and Orum to streamline prospecting and outreach efforts• Design and implement scalable calling and messaging processes to ensure effective, targeted engagement with executive decision-makers• Monitor key sales activity metrics (calls, touches, sequences) to optimize performance and ensure accountability across the team• Collaborate with sales and marketing to craft compelling outreach messaging that resonates with executive supply chain decision-makers• Identify and attend key industry conferences to network with current and prospective clients and stay aligned with market needs• Develop operational frameworks to ensure team members meet KPIs while continuously improving quality of outreach and customer conversations• Provide ongoing support, training, and optimization of sales tools and workflows to enhance efficiency and adoption across the sales organization
Education
The Pennsylvania State University
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
2012 — 2015
The Pennsylvania State University
Bachelor of Science, Business - Management / Marketing Option
1996 — 2003
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